RETURN POLICY

We will accept authorized returns within 30 calendar days of the purchase date. Authorized returns must be in the complete and original packaging. If the item arrived at your location damaged, please include the original shipping container in your return. All authorized returns must be in their original condition, include all components, and cannot be disassembled or damaged due to incorrect installation. Returns missing components will not be credited. We are not responsible for installation errors. We are not responsible for labor expenses, towing expenses, additional repair expenses or rental car expenses caused by the use of wrong or defective parts during installation.  

Return Procedure:     

• Provide us your order number, name, email address, phone number, and the part number you wish to return, along with a detailed explanation. If you do not have your order number, please indicate when your order was purchased and the full name you used upon ordering. All returns must be packaged properly; we are not responsible for damaged returns resulting from improper packaging.

Terms & Condition for returns of Item/s:

• Upon receiving your order, please inspect all packages thoroughly for missing, damaged, or incorrect parts.
  
• If you receive a damaged part, do NOT accept the package. Have the shipper immediately return to sender.
  
• If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package return
  
• We are not responsible for installation errors or any labor, towing, or rental car expenses that occur as the result of the installation of any wrong or defective parts.
  
• We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs.
  
• We are not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

Cancellation:

• You must cancel order/s BEFORE you receive the Invoice - Payment accepted e-mail. Otherwise, cancellation is not permitted, since orders are immediately processed for shipment after payment has been confirmed. You cannot cancel order/s placed between Friday 5PM EST and Monday 9AM EST, Orders that fall during the said period are processed over the weekend for shipment.